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Scores of Dana Air passengers on Thursday besieged the Airline’s counters on the Murtala Muhammed Airport personal terminal two, in any other case often known as MM2, to demand refunds of honest following their incapability to journey after ticket purchases.
The confusion was brought on by the indefinite suspension slammed on the airline by the Nigerian Civil Aviation Authority (NCAA) for alleged monetary incapacity and different points.
On July 20, NCAA, in an announcement, introduced that the suspension of the airline would develop into efficient from Wednesday midnight.
Most of the passengers who have been billed to journey on the airline tickets have been caught up within the motion leaving them with the choice of shopping for recent tickets from different obtainable airways in operation.
The passengers, numbering over 70, expressed reservations in regards to the absence of personnel of the suspended provider on the departure corridor.
The passengers had anticipated the Airline to temporary them on the subsequent line of motion over a potential switch to different companion airways or refund of their ticket fares.
One of many passengers who recognized him as Franklin Johnson advised NAN, “we got here this morning in anticipation of flying to our varied locations however we’re advised Dana airline had been suspended.
“The administration ought to have reached out to all passengers or organized with different airways to take its passengers.
The safety officers of the terminal supervisor, Bi- Courtney Aviation Providers Restricted, made frantic efforts to calm a few of the passengers.
All efforts made by the airline representatives to attraction to the passengers to stay calm have been rebuffed as they insisted on accumulating their a reimbursement.
Chatting with NAN, the picture maker of Dana Air, Mr Kingsley Ezenwa, cited how the airline had reached out to the passengers on the matter.
He mentioned the message was on the necessity for them to ship their account particulars to allow the airline to begin the refund of their cash.
“When you are making refunds the passengers ought to understand the truth that there are guidelines guiding such motion as the method for the refund and for the passengers to get their a reimbursement could take two or three days and never instantly.
“Now we have been partaking the passengers by way of all social platforms.” (NAN)
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